A few weeks have already passed in 2023, a new year full of energy, visions, and hopefully great accomplishments. And, to be honest, 2022 happened in a blink of an eye, not only at Agama but also all around us.
But before we look into the future, let’s have a look at what we’ve accomplished in the past year.
Few figures & facts
- 2 in-person events
- 1 award-winning
- 250 features and enhancements
- 2 new product launches
- 1 complete brand overhaul
Product – new features
- Agama Verifier ABR: ingest validation of multi-profile ABR assets
- Error code insights app: visualize & explore error codes and categories
- Search & Explore: fast and powerful search to find devices
- Latency analytics: KPIs and dashboards to understand latency per asset
- New device view: interactive & visual access to all metrics for a given device
- TV Analytics app: add-on to understand TV set-related issues and TV popularity
Development & Services
- 40 new software releases
- 1155 helpdesk tickets
- 97% customer satisfaction based on defined SLA
Marketing & Sales
- 150 pieces of communication publisehd
- 15 marketing campaigns created
- 23 320 marketing emails sent
- 4 events & conferences attended
“Last year was a year of transformation of the marketing department – and it’s not just about implementing new technologies or adopting new strategies, it’s about fundamentally rethinking the way we approach our customers and the value we create. It requires a shift in mindset, a willingness to embrace change and take risks, and the determination to continuously learn, educate and evolve. I am confident that we are prepared for the challenges that the new year will bring on.”
– Dora Voicu, Marketing & Communications
Back Office
- 7 200 cups of coffee brewed during 2022
- 90 kg of coffee consumed
- charity made to 3 organizations
- 30% growth of our Agamazing team
Contents Featured
- Structured Analytics https://lnkd.in/dpG_i9EX
- Sustainability Analytics https://bit.ly/3CEzdTg
- Customer care insights app https://bit.ly/3vWaCoW
We appreciate the support and confidence of our teams, customers, and partners throughout the year 2022. Looking forward to a more prosperous and richer 2023!
