Consider being responsible for a digital TV service during the Olympics. It is the 100 meter finals and suddenly you start getting customer complaints through the hot-line that their TV doesn’t work. What do you do? At Agama we are certain that the first thing you’ll do is to ask your organization a set of questions; What has happened? How many subscribers are affected? How do we communicate the progress in solving the problem to them? How can we avoid these problems in the future? How would you like to be able to provide answers to these questions to your organization in an instant? How would this affect your customers’ loyalty to your service? What would an active approach to service quality do for your bottom line revenues in the long run? Find out how Agama’s solutions can add value to your organization and how it can help you to ensure your customers’ TV experience. The Agama Analyzer is a versatile monitoring probe providing state-of-the-art, 24/7 monitoring capabilities for IP and hybrid digital terrestrial/cable networks. By performing multi-metric analysis of the whole DTV stack the Analyzer can produce key performance indicators from the transport layer to the video content. Having the most complete and flexible monitoring capabilities on the market the Analyzer can be used through the end-to-end delivery chain, monitoring hundreds of simultaneous DTV streams. The Analyzer probe is available both for standalone use as well as for end-to-end monitoring using the Agama Enterprise Server. Read more about Agama Analyzer The Agama Enterprise Server provides aggregated real-time graphs, reporting, alarm handling, QoS correlation and other features to create a compelling DTV quality assurance solution for the entire enterprise. The Enterprise Server collects monitoring data from any number of Agama Analyzers and Agama Embedded Monitoring probes and presents them in multiple ways, including easy-to-understand overviews for help-desk and management as well as drilldown functionalities for network operations staff. Read more about Agama Enterprise Server 2012-05-15 Agama receives Frost & Sullivan’s 2012 Global Customer Value Enhancement Award in IP Video Network Management 2012-04-25 Agama selected for IPTV quality assurance by two Latin American telcos 2012-03-20 Maxisat, Finland, deploys an Agama solution for OTT video quality assurance 2012-03-13 Agama to showcase industry’s only viable OTT video QA solution at IP&TV World Forum 2012 2012-02-29 Agama leads the Customer Satisfaction Management conference track at IP&TV World Forum 2012 2012-02-08 Malta's GO selects Agama for end-to-end IPTV quality assurance 2011-12-15 A1 Telekom Austria deploys an end-to-end Agama solution for IPTV quality assurance 2011-12-13 Agama adds sophisticated confidence monitoring capabilities to Analyzer core feature set