Increased visibility over the video distribution networks for Netplus.ch SA

Context
Before this project, netplus.ch already had a comprehensive Agama monitoring solution tracking video service creation in the head-end, but it lacked transparency through the diverse distribution networks and into the homes of its subscribers.

Challenges

✔️ LACK OF TRANSPARENCY
No clear visibility through the whole distribution network.

✔️ ISSUES DISTRIBUTION
The majority of issues reported by subscribers stemmed from the last mile distribution and in home networks.

✔️ CATCH UP SERVICE QUALITY CONTROL
Concerns over the effects of the distribution and in home networks on its catch up service.

Solution benefits

✔️ Reliable & scalable monitoring system

✔️ Dashboards with real-time view

✔️ Enhanced troubleshooting capabilities

✔️ Easy maintenance for OPS team

✔️ QoS deep insights

Need to learn more or want to book a demo?

SPANISH