News & Events

Closing the loop in change management − the customer experience perspective

14 April, 2015

Side-effects of service environment changes are often a major contributing factor in negative customer viewing experiences. Operators can manage these changes efficiently and effectively − and close the loop in the change management process − with a customer experience centric approach.
Guest post by Mikael Dahlgren, CEO at Agama Technologies. Published in IP&TV News Expertise Zone on April 14, 2015.

READ MORE

Agama and NexStreaming Team to Assure the Multiscreen Video Experience

13 March, 2014

The integration of Agama’s renowned Embedded Monitoring Solution with NexStreaming’s NexPlayer SDK – an HLS player SDK for Android, iOS, Windows 8 and Google TV – allows video service providers with OTT multiscreen applications to extend their Agama continuous and real-time monitoring, assurance and analytics technology into the subscribers’ NexStreaming-powered viewing devices.

READ MORE