Agama Enterprise Server

The Enterprise Server is the powerful base version of the Agama solution's central hub. It features remote management functionality, QoE and availability reporting, top-level quality overviews, pre-processed alarms, integration interfaces and more. The Enterprise Server provides crucial day-to-day operations support to all parts of the organization.

Custom role-based dashboards with end-to-end status information

Enterprise Server dashboard widgets

Compact real-time status views for rapid root cause and impact assessment

Real-time matrix view

Custom geographical or topological views with quality overlays

Network overview

End-to-end delivery chain correlation

Customer Care view

The Enterprise Server collects and presents quality assurance information from connected Analyzers or an Embedded Monitoring Solution. Combining the use of Analyzers in the head-end and network with embedded probes in each and every customer location enables true end-to-end quality assurance with centrally correlated overviews. Through pre-processed SNMP alarms with root-cause analysis and powerful APIs, the Enterprise Server is the single point of integration towards Operations Support Systems and Business Support Systems. The Enterprise Server features highly configurable multi-user, multi-role interfaces with optional support for RADIUS authentication servers. Separation of user rights ensures that users in the operator organization see only the information that they need for their specific roles.

An Agama solution with the Enterprise Server at the center enables operators to take a proactive approach to quality assurance. Real-time and historical end-to-end views of QoE and QoS make it possible to quickly identify, pinpoint and troubleshoot issues throughout the whole delivery chain, often before they can escalate into major problems. With a wealth of information ready for use by all parts of the organization and endless possibilities for interfacing with existing business systems and processes, operators can gain crucial insights into real-time and long-term quality and viewer satisfaction.

World-class presentation with unique role-based interfaces

The Enterprise Server offers world-class presentation of delivered quality from service creation to consumption. Stateful alarms with root cause analysis, top level dashboards, timelines and geographical views help quickly detect, prioritize and establish the origin of problems. Rapid drill-down provides instant access to detailed technical QoS information from individual Analyzers and embedded probes. QoE and availability reports make it possible to track progress and SLA fulfillment over time. Automated data management keeps track of many months of data for reports and detailed investigations after the fact.

The Enterprise Server's intuitive interfaces are tailored to a number of different functions in the operator organization, and the sophisticated policy management functionality makes it easy to set up a custom selection of views for each role. Fully customizable dashboard views and geographical overviews also help present the information from different perspectives.

Powerful central hub for true end-to-end quality assurance

The Enterprise Server's Geographical View features custom zoomable maps with overlaid information from embedded monitoring combined with information from Analyzers.

Combining the use of embedded monitoring in each and every customer location with Analyzers monitoring OTT services, linear TV head-ends, distribution networks and more creates benefits beyond those offered by the individual parts of the solution. The Enterprise Server provides a unified view of the whole end-to-end system with overviews, alarm correlation, and APIs for OSS and BSS integrations. A powerful grouping concept with the possibility to model full network topologies makes it possible to correlate the quality received by viewers with the upstream analysis for the same content. Agama's complete solution for true end-to-end monitoring gives an unprecedented understanding of when and where quality problems occur, where they begin, and whom they affect, empowering the whole organization to put the customer experience first.