In this section we have gathered brief overviews, images and facts targeted for members of the media.
Brief company overview
Agama Technologies specialises in empowering video operators’ business processes with awareness that can drastically lower operational costs and improve customer satisfaction. With extensive experience and an industry-leading solution for monitoring, assurance and analytics of video service quality and customer experience, Agama helps operators to implement a data-driven way of working to assure optimal service quality, improve operational efficiency and increase customer understanding.
Agama was founded in 2004, taking a completely new and market changing approach to video quality assurance by offering a service focused monitoring solution putting quality of experience (QoE) in center, and by leveraging the extremely fast evolution of software on standardised hardware. Since its inception, Agama has been influencing the market of the emerging generation of support solutions for video operations, highlighting service quality, operational efficiency and customer understanding as areas of strategic importance for operators, with a clearly positive impact on their profitability and competitive position. To date, Agama has a wide range of customers worldwide, including 15+ European tier one TV operators, who currently rely on Agama’s industry-leading solution to assure optimal service quality, improve operational efficiency and increase customer understanding.
- Company founded in 2004
- CEO: Mikael Dahlgren
- Headquartered in Linköping, Sweden
- Approx 35 employees
- Customers include: KPN, Telenor, Etisalat, A1, Sky, Vodafone, Digicel, eir, Altibox, and many more...
|Agama logo||.zip||The Agama Technologies logotype in .eps, .png and .jpg formats||Download file|
|Hi-res pictures||.zip||Pictures of all members of Agama's management team||Download file|
|The Business Impact of Quality Assurance||A Videonet industry report on how QA can improve the pay TV operators' business.||Download file|