Deploying a successful IPTV service can in many ways be a challenging task. Viewers expect nothing but the highest quality, while the IPTV service itself introduces new and higher requirements on your IP network than other services, like Internet and VoIP. Investing in a quality assurance solution as versatile as the Agama Digital-TV Monitoring Solution for IPTV services helps remaining in full control of your business, and by taking an active approach to work with service quality you will come to see a positive impact on churn as well as a positive effect on the brand and in campaigns to recruit new customers. For a monitoring solution to provide end-to-end service assurance it must be able to understand all levels of the IPTV protocols and cover the three focus areas in the delivery chain: head-end, distribution network and customer premises – each containing several key monitoring applications with very different demands on the monitoring solution. The Agama Digital-TV Monitoring Solution for IPTV services has been designed with these key applications in mind, and will thus provide tailored, cost-effective multi-metric monitoring solutions for the complete end-to-end perspective. The software-based Agama Digital-TV Monitoring Solution for IPTV services is an end-to-end quality assurance solution composed of distributed monitoring probes, Agama Analyzers for monitoring of service quality in the network and the head-end, Agama Embedded Monitoring for monitoring in the customer set-top box, and the Agama Enterprise Server for management, presentation and correlation of monitoring data. Click on the thumbnail for full size. - True end-to-end IPTV quality assurance - Multi-metric real-time monitoring - Quality of Experience (QoE) focused presentation - Quick overview dashboards - MPEG-2/MPEG-4 AVC SD and HD support - Extensive integration possibilities (NMS/OSS & Customer Care) - Comprehensive reporting with SLA follow-up - Subscriber statistics General solution description Agama Analyzer product brief Agama Embedded Monitoring product brief Agama Enterprise Server product brief 2010-09-08 OTE selects Agama for end-to-end IPTV & VoD service quality monitoring 2010-09-07 Agama launches new product at IBC2010: Agama Analyzer eQAM 2010-08-31 B.net, Croatia, deploys Agama solution for hybrid IP/DVB-C monitoring 2010-05-17 Agama releases new major version: v3.5 2010-03-16 Altibox deploys full-scale Agama STB monitoring 2010-02-23 Lattelecom implements Agama's Embedded Monitoring Solution 2010-01-27 SSP, Finland, selects Agama for TV quality monitoring 2009-09-30 Agama releases new major version: v3.4