Consider being responsible for a digital TV service during the Olympics. It is the 100 meter finals and suddenly you start getting customer complaints through the hot-line that their TV doesn’t work. What do you do?

At Agama we are certain that the first thing you’ll do is to ask your organization a set of questions; What has happened? How many subscribers are affected? How do we communicate the progress in solving the problem to them? How can we avoid these problems in the future?

How would you like to be able to provide answers to these questions to your organization in an instant? How would this affect your customers’ loyalty to your service? What would an active approach to service quality do for your bottom line revenues in the long run?

Find out how Agama’s solutions can add value to your organization and how it can help you to ensure your customers’ TV experience.
The Agama Analyzer is a versatile monitoring probe providing state-of-the-art, 24/7 monitoring capabilities for IP and hybrid digital terrestrial/cable networks. By performing multi-metric analysis of the whole DTV stack the Analyzer can produce key performance indicators from the transport layer to the video content.

Having the most complete and flexible monitoring capabilities on the market the Analyzer can be used through the end-to-end delivery chain, monitoring hundreds of simultaneous DTV streams. The Analyzer probe is available both for standalone use as well as for end-to-end monitoring using the Agama Enterprise Server.

Read more about Agama Analyzer

The Agama Enterprise Server provides aggregated real-time graphs, reporting, alarm handling, QoS correlation and other features to create a compelling DTV quality assurance solution for the entire enterprise. The Enterprise Server collects monitoring data from any number of Agama Analyzers and Agama Embedded Monitoring probes and presents them in multiple ways, including easy-to-understand overviews for help-desk and management as well as drilldown functionalities for network operations staff.

Read more about Agama Enterprise Server
2009-09-30
Agama releases new major version: v3.4

2009-09-08
Entone and Agama ensure fast deployment of high quality IPTV services

2009-07-09
Agama adds strategic decision support and extends Telco grade capabilities

2009-07-01
Lattelecom opts for Agama also for DTTV service monitoring

2009-05-07
v3.3 of the Agama Digital-TV Monitoring Solution is now released

2009-04-22
Agama and Alcatel-Lucent assures head-end DTV signal quality at Telekom Austria

2009-03-24
Three years of commercial use with Agama in-STB Embedded Monitoring

2009-03-20
Tele2 chooses Agama for cable TV service monitoring