About Agama

Agama specialises in empowering video operators’ business processes with awareness that can drastically lower operational costs and improve customer satisfaction.

With extensive experience and an industry-leading solution for monitoring, assurance and analytics of video service quality and customer experience, we help operators to implement a data-driven way of working to assure optimal service quality, improve operational efficiency and increase customer understanding. The data-driven way of working, where you base decisions on objective data, is an enabling factor for everything from informed strategic decisions to daily efficiency across the organisation.

We have a wide range of customers worldwide, including 15+ European tier one TV operators, who currently rely on our industry-leading solution.

Our story

Agama was founded in 2004, taking a completely new and market-changing approach. Firstly, it offered a service-focused monitoring solution, putting the end customer and quality of experience (QoE) first. Secondly, it leveraged the extremely fast evolution of software on standardised hardware. The focus was initially set on emerging services like IPTV and hybrid DVB, and has since then been extended to comprise the complete digital video spectrum with linear, on-demand and over-the-top services.

Since its inception, we have been influencing the market of the emerging generation of support solutions for video operations, always focusing on service quality, operational efficiency and customer understanding as areas of strategic importance for the operators, with a clearly positive impact on their profitability and competitive position. Pioneering the approach for assuring each individual viewing experience, by continuously monitoring the service delivery end-to-end – from creation to the point of consumption – for all subscribers, we today hold a leading position in providing scalable and full-coverage video operations support solutions to operators worldwide.

Management team

Mikael Dahlgren, CEO

Mikael Dahlgren

CEO

Mikael is co-founder and CEO of Agama Technologies. With a background in large multi-utility companies, he has more than 15 years of experience from the broadcasting technology sector and holds a M.Sc. in Computer Science and Engineering from Linköping University.

Johan Görsjö, Director of Product Management

Johan Görsjö

Director of Product Management

Johan is co-founder and Director of Product Management of Agama Technologies. He has more than 20 years of experience from technology development and 15+ years from the broadcasting technology sector. Prior to co-founding Agama, Johan held positions at Saab Military Aircraft and was a consultant at Erda Utvecklingsteknik, which today is a part of Teleca. He holds a M.Sc. in Computer Science and Engineering from Linköping University.

Anders Svensson, CTO

Anders Svensson

CTO

Anders is co-founder and CTO of Agama Technologies. He has more than 20 years of experience from technology development and 15+ years from the broadcasting technology sector. Prior to co-founding Agama, Anders was a consultant at Erda Utvecklingsteknik, which today is a part of Teleca. He holds a M.Sc. in Computer Science and Engineering from Linköping University.

Jonas Palmér, Sales Director

Jonas Palmér

Strategic Business Development

Jonas oversees Agama’s worldwide sales and distribution strategies. Jonas joined Agama in 2006, with almost 20 years of experience from software consulting, product management and sales mainly from the telecom and broadcasting technology sectors. He has studied Electrical Engineering at Linköping University, and previous employers include Cybercom and Nokia Home Communications.

For any sales or business partner inquiries, contact Jonas at sales@agama.tv.